Refund Policy

Easy Digital Vault specializes in digital products and downloadable resources. Due to the nature of digital goods, products are delivered instantly and cannot be physically returned.

For this reason, all sales are generally considered final.

We strongly encourage customers to review product descriptions, previews, compatibility requirements, and licensing information before completing a purchase.

Refund Eligibility

Refund requests may be considered under limited circumstances including:

Duplicate Purchases

If a customer accidentally purchases the same product more than once, a refund request may be submitted.

Corrupted or Damaged Files

If a purchased file is corrupted, inaccessible, or damaged and a replacement cannot be provided, a refund may be considered.

Incorrect Product Delivery

If the delivered product substantially differs from the product description, title, or advertised features, customers may be eligible for a refund review.

Technical Delivery Issues

If a technical error prevents access to purchased products and the issue cannot be resolved within a reasonable timeframe, a refund request may be evaluated.

Non-Refundable Situations

Refunds will generally not be granted for:

• Change of mind.
• Accidental purchases.
• Lack of technical knowledge.
• Failure to read product descriptions.
• Software compatibility issues disclosed in advance.
• Personal preference after download.
• Failure to use purchased products.

Refund Request Process

To request a refund, customers must contact our support team within 7 days of purchase.

Please include:

• Order details
• Product name
• Reason for refund request
• Supporting screenshots if applicable

Requests should be sent to:

Email: contact@easydigitalvault.com

Refund Review

Each request is reviewed individually. Approval or denial is determined based on available evidence and compliance with this policy.

Policy Updates

Easy Digital Vault reserves the right to modify this Refund Policy at any time without prior notice.

Continued use of our website indicates acceptance of the latest version of this policy.